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These Terms of Service ("Terms") govern the use of the Salkkunen rental property management application ("Service") provided by Pohjantähti Kiinteistöt Oy, business ID 3457557-4, Pekkalantie 6 A17, 15560 Nastola, Finland ("Provider").
By registering for or using the Service, you ("Customer") agree to these Terms. If you do not agree, you must not use the Service.
These Terms apply to all use of the Service, including the free tier, paid subscriptions, and any additional features such as the marketplace and digital signing.
These Terms are provided in Finnish and English. In case of any discrepancy between the language versions, the Finnish version shall prevail.
Salkkunen is a property management tool that provides the following capabilities:
The Provider reserves the right to modify, add, or remove features of the Service. Significant changes affecting paid features will be communicated with reasonable advance notice.
To use the Service, you must register with a valid email address and verify it. You are responsible for providing accurate registration information and keeping your credentials confidential.
You must not share your account credentials with third parties. You are responsible for all activity that occurs under your account. If you suspect unauthorized access, you must notify the Provider immediately.
The Provider may suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.
The Service offers the following tiers:
First-time PRO subscribers receive a 90-day trial period. During the trial, certain features (such as digital signing) may be restricted. The trial converts to a paid subscription automatically unless cancelled before the trial period ends.
The Provider may adjust pricing with at least 30 days' advance notice. Price changes take effect at the beginning of the next billing cycle. Continued use of the Service after a price change constitutes acceptance of the new pricing.
Subscription fees are billed monthly in advance via Stripe. The Customer is responsible for ensuring valid payment information is on file.
If a payment fails, the account is placed in read-only mode immediately. Full access is restored automatically upon successful payment retry. Prepaid fees are non-refundable, except where required by applicable law.
Per-unit fees are calculated based on the number of active (non-deleted, non-sold) units at the time of billing.
The Customer agrees to:
All intellectual property rights in the Service, including software, design, trademarks, and documentation, belong to the Provider. These Terms do not transfer any intellectual property rights to the Customer.
The Customer retains all rights to their Customer Data. The Provider does not claim ownership over any data entered by the Customer. The Provider may use anonymized and aggregated usage data for service improvement and statistical purposes.
The Customer has the right to export all Customer Data at any time during an active subscription. Export is available in standard CSV format covering all data categories including properties, leases, tenants, rents, payments, expenses, and loans.
This right is unconditional and not limited by subscription tier. The Provider will not restrict, delay, or charge for data export. Upon termination, the Customer may request a full data export within 30 days as specified in Section 15.3.
The processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms.
The Customer is responsible for ensuring they have appropriate legal bases for processing tenant personal data entered into the Service (e.g., a lease agreement or legitimate interest as a landlord).
Where the Customer acts as a data controller and the Provider processes personal data on the Customer's behalf, the Provider acts as a data processor. Such processing is governed by the Data Processing Agreement in Annex 1, which the parties enter into by accepting these Terms.
The Service integrates with third-party services to provide certain features. The Customer acknowledges that use of these integrations is subject to the respective third party's own terms:
The Provider is not responsible for the availability, accuracy, or terms of third-party services. Outages or changes in third-party services may temporarily affect related features of the Service.
The marketplace feature enables auction-based property sales between users. By using the marketplace, the Customer additionally agrees to the following:
The Provider aims to maintain high availability of the Service but does not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to:
The Provider will make reasonable efforts to resolve any disruptions promptly. No compensation is provided for service downtime, except where explicitly agreed in a separate service level agreement.
To the maximum extent permitted by applicable law:
Nothing in these Terms limits the Provider's liability for damage caused intentionally or through gross negligence, or a consumer Customer's rights under mandatory consumer protection legislation.
Neither party is liable for delays or failures in performance caused by events beyond reasonable control, including but not limited to natural disasters, pandemics, war, government actions, power outages, internet failures, or cyberattacks. If a force majeure event continues for more than three (3) months, either party may terminate the agreement.
The Customer may cancel their subscription at any time through the Service. The cancellation takes effect at the end of the current billing period. The Customer may continue using the Service until the end of the paid period.
The Customer may request deletion of their account and all associated data by contacting the Provider. Data deletion is performed within 30 days, subject to legal retention obligations.
The Provider may terminate or suspend the Customer's access:
Upon termination, the Customer's access to the Service is revoked. The Customer may request export of their data within 30 days after termination. After this period, Customer Data may be permanently deleted.
Both parties agree to keep confidential any non-public information disclosed during the use of the Service. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
The Provider may modify these Terms at any time. Changes will be communicated via email or in-app notification at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and cancel your subscription.
These Terms are governed by the laws of Finland, without regard to conflict of law principles.
Any disputes arising from these Terms or the use of the Service shall first be attempted to be resolved through negotiation.
Business customers: If a resolution cannot be reached, disputes shall be settled by arbitration in accordance with the rules of the Arbitration Institute of the Finland Chamber of Commerce. The arbitration shall take place in Helsinki, Finland, and shall be conducted in Finnish.
Consumer customers: The arbitration clause does not bind consumers. A consumer may bring claims before the district court of their place of residence and may refer disputes to the Consumer Disputes Board (kuluttajariitalautakunta): kuluttajariita.fi
For questions about these Terms, contact us:
Email: info@pohjantahtikiinteistot.fi
Or submit a support ticket within the Service.
This Data Processing Agreement ("DPA") forms an integral part of the Terms and is entered into between the Customer and the Provider upon acceptance of the Terms. It applies where the Customer acts as a data controller under the EU General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Provider processes personal data on the Customer's behalf as a data processor — in particular tenant personal data entered into the Service by the Customer.
The Provider processes personal data entered into the Service by the Customer for the purpose of providing the Service: storage, lease creation and digital signing, rent tracking and payment matching, expense management, and related notifications. Processing continues for the duration of the Customer's account and the post-termination period described in Section 15.3.
Data subjects: tenants, alternative payers, and other individuals whose data the Customer enters into the Service. Categories of personal data: names, contact details (email, phone), lease terms, payment and occupancy history, and digitally signed contract documents.
The Provider processes personal data only on documented instructions from the Customer. The Customer's use of the Service's features constitutes the Customer's instructions. The Provider will inform the Customer if, in its opinion, an instruction infringes the GDPR or other applicable data protection law.
The Provider ensures that persons authorized to process personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.
The Provider implements appropriate technical and organizational measures as required by Article 32 GDPR, including encryption of data in transit (TLS), encryption of stored files at rest, cryptographic hashing of credentials, and access controls restricting personal data to authorized personnel. The measures are described in more detail in Section 6 of the Privacy Policy.
The Customer grants a general authorization for the use of the sub-processors listed in Section 5 of the Privacy Policy. The Provider will inform the Customer of intended additions or replacements of sub-processors via email or in-app notification, giving the Customer the opportunity to object on reasonable grounds. The Provider imposes data protection obligations on its sub-processors equivalent to those in this DPA. Transfers outside the EEA are protected by Standard Contractual Clauses or an applicable adequacy decision (including the EU-US Data Privacy Framework).
Taking into account the nature of the processing, the Provider assists the Customer with appropriate technical and organizational measures in responding to data subject rights requests (Articles 12-23 GDPR) and in complying with the Customer's obligations under Articles 32-36 GDPR.
The Provider notifies the Customer without undue delay after becoming aware of a personal data breach concerning personal data processed on the Customer's behalf, and provides the information reasonably required for the Customer to meet its own notification obligations.
Upon termination of the agreement, the Customer may export their data as described in Sections 8.1 and 15.3. After the export period, the Provider deletes the personal data unless applicable law requires continued retention.
The Provider makes available to the Customer the information necessary to demonstrate compliance with this DPA. The Customer may conduct an audit at most once per calendar year, at its own expense, upon at least 30 days' written notice, during normal business hours, and without access to other customers' data or the Provider's trade secrets. A recognized third-party audit report or certification may be provided in lieu of an on-site audit.
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